RoastSheet

Terms of Service

Effective date: 2026-11-15

These Terms govern your use of the RoastSheet app for Shopify (the “App”) provided by Altra Software (“we”, “us”). By installing or using the App you agree to these Terms on behalf of the business that operates the Shopify store (“you”).

1. The service

The App reads products and unfulfilled order quantities from your store and calculates roasting amounts, green bean weights, batches and packing lists based on the settings you enter. It does not change your store. Features may change over time.

2. Plans and billing

  • Free: free, up to 30 unique orders included in sheets per calendar month (UTC).
  • Roastery: US$19 per 30 days, unlimited orders, 14-day free trial for first-time subscribers.

Charges are billed through Shopify in US dollars. You can upgrade, downgrade or cancel in the App at any time; cancellation follows Shopify’s billing rules. Except where required by law, fees are non-refundable. We will give at least 30 days’ notice of price changes, which require your approval through Shopify.

3. Your responsibility for results

Results depend on the settings and product links you enter (weights, roast loss, roaster capacity, blend ratios) and on your order data in Shopify. Please check results before roasting or packing. We are not responsible for losses caused by incorrect settings, including over- or under-roasting, wasted green coffee or shipping delays.

4. Your data

You keep all rights to your store data. You grant us a limited license to access and process it only as needed to provide, secure and improve the App, as described in our Privacy Policy. Where we process personal data on your behalf, our Data Processing Addendum forms part of these Terms.

5. Acceptable use

You agree not to use the App in violation of law or Shopify’s terms, bypass plan limits or free-trial limits, or interfere with the App or our infrastructure.

6. Availability, suspension and termination

We aim to keep the App available but do not guarantee uninterrupted operation. We may change or discontinue features, giving at least 30 days’ notice before discontinuing the App where reasonably possible. You may stop using the App at any time by uninstalling it. We may suspend access for material breach of these Terms.

7. Disclaimer and limitation of liability

To the maximum extent permitted by law, the App is provided “as is” without warranties of any kind. We are not liable for indirect, incidental, special or consequential damages, or loss of profits, revenue, data or goodwill. Our total liability is limited to the amount you paid us for the App in the 12 months before the claim. These limits do not apply where liability cannot be limited by law, including for our willful misconduct or gross negligence.

8. Changes to these Terms

We will post updated Terms on this page and notify you of material changes at least 14 days before they take effect. Continued use means you accept them.

9. Governing law

These Terms are governed by the laws of Japan. the Tokyo District Court has exclusive jurisdiction as the court of first instance, except where mandatory local law provides otherwise. If these Terms are translated, the English version prevails.

10. Contact

Altra Software · support@altrasoftware.app